Digital, AI and InsurTech Transformation

We lead end-to-end AI & InsurTech Transformation initiatives, focusing on implementing cutting-edge digital solutions to modernise insurance operations and distribution.

These include transforming slow, manual processes, such as moving claims handling from 20% to 80% automation, to regain market competitiveness.

We initiate the development of bespoke platforms, such as digital medical underwriting tools for brokers, reducing submission times by 40%.

Our expertise extends to directing Distribution Technology Strategy, setting the roadmap for cloud migration (CCaaS), advanced CRM, and omnichannel orchestration.

We also integrate AI and Digital Strategy to boost online chat capabilities, visibility, execute data-driven campaigns, and serve as a subject-matter expert to bridge vendor technology offerings with specific regulatory and business requirements across the healthcare and accounting sectors.